Examining PPMs within the Cambodian Press

 How we think about and view health problems, and what we do about them as a result, is largely determined by how they are reported by television, radio, newspapers and social media. This article refers to a recent study whereby reports by two Cambodian newspapers across a range of key public health issues were analysed in terms of inclusion or absence of Positive Preventative Messages-PPMs (meaning any additional information enabling the reader to understand how the outcome of a story may have differed). As the authors maintain, PPMs shouldn’t be given up since using only naked facts denies the reader of critical information that could help improve health and health literacy

 

By Philip J. Gover

Director of Health Squared, Phnom Penh

G.J. Daan Aalders

Media Intelligence advisor / entrepreneur, Amsterdam

Examining Public Health Positive Preventative Messaging within the Cambodian Press

 

 Background

In recent years, the notion of public health, has been able to draw together and focus the attention of an increased global audience.  Amongst many factors, this shift in awareness can be credited to mainstream media agencies, who have systematically delivered informed, cross border accounts of new, spontaneous and aggressive health conditions.  The outbreak, impact and contemporary control of Ebola, as well as the more recent identification and spread of Zika virus, are good examples of how the media industry in action, can proactively help and impact upon human health.  As such, and combined with improvements in the collection of scientific data, the value and importance of both public health, and public health development, is perhaps now more clearly understood than it has ever been, amongst the global community.

Yet common awareness surrounding the concept of public health remains tied to, and associated with, advances in medicine and pharmaceutical development.  Whilst this view is not necessarily bad, or incorrect, it does detract from an underlying base of knowledge, which explains the recurring and systematic nature of poor population health.  Whilst individual lifestyles, behaviour and patterns of consumption remain important, the evidence to date, routinely identifies that poor health thrives upon poverty, poor social conditions and inequality.

In this sense, the overarching responsibility for improving public health is not stationed within the realm of the medical profession.  Nor should it be.  Public health is, by definition, a shared concept, with obligations that span a variety of social, political and economic agencies.  As such, the future development and optimisation of public health continues rests with an increased awareness of, and commitment to, this shared and interdependent relationship.

Within this collaborative relationship in mind, the media industry can also be understood to play an important and critical role in the development of human health and health related systems.  This is largely because the media is associated with presenting and describing the problems, developments and achievements that exist within both the public spaces, and communities in which we live.  Indeed, how we think about and view health problems, and what we do about them as a result, is largely determined by how they are reported by television, radio, newspapers and social media. This can mean that the ways in which health related behaviours are portrayed and sold in the media, can also be understood as an extremely powerful tool for change.

Yet in this sense, and in relation to more traditional methods of media communication such as newspapers, how can we be sure that enough is being done when the stories that are being published are of critical importance to human health?  Given its inherent value, can we be satisfied with the manner in which  public health incidents that newspapers report on, are communicated in the most meaningful way?  Do newspapers fully understand and embrace the critical role that they play, in the ‘health information supply chain’?  Aside from new pandemic threats, how are those common but often under acknowledged risks, like road traffic accidents and drowning presented to the wider consumer?  How can newspapers ensure that the composition of their stories are sufficiently challenging, engaging and contain enough preventative flavour, so as to eclipse that appetite of simple reader curiosity?

In a recent research report, these questions were considered across a range of key public health issues, as reported by two Cambodian newspapers.  The articles identified for scrutiny, appeared across two 12-month periods, 2013-14 and 2014-15.  All the articles collected for analysis, related to one of six distinct public health themes, namely:

•      Alcohol Abuse

•      Drowning

•      Health in the Elderly

•      Gender Based Violence (Inc. Rape)

•      Road Traffic Accidents

•      Smoking

Positive Preventative Messages (PPMs)

Positive Preventative Messages (PPMs) can often be found in newspaper articles.  PPMs relate to, and add value to the centrality of the storyline, by providing additional information that helps enable the reader to understand how the outcome of a story may have differed.

This informed style of communication and journalism is different from that which typically seeks to collect, compose and report, using naked facts.  PPMs provide a balance to a story, in ways that they help the reader to understand and learn more about the science and critical elements, which underpin the circumstances, that define and characterise the story being reported.

In the absence of a recognised definition, and for the purposes of expanding the subject matter, the authors have adopted the following working definition of a PPM as:

Any term, phrase or collection of words that seeks to inform and/or warn the reader of either a) distinct circumstances, or b) alternative action, that would, could or may have prevented and/or led to a positive alternative outcome.

This working definition was used consistently for the purposes of concision and utility.

The relationship between PPMs and Public Health issues is of particular importance, especially where the known burden of disease, health and social problems are acute.  Given the latent impact that these problems and pressures have on individuals, families, employers and the wider economy, there is further value and justification in scrutinising this relationship.  As health economists routinely point out, where the concept of prevention is absent, society in its entire guise, almost always pays a high and avoidable price.

The inclusion of PPMs within national newspaper stories can be either subtle or explicit, as the fictional examples below illustrate:

Example A:

Police and ambulances were called to the scene, when two motorcycles collided on Thursday morning, on a road, on the outskirts of Takeo. One man, aged 18, was pronounced dead at the scene, whilst the other, aged 54, sustained minor injuries. Both men were commuting to work when the collision occurred.

Example B:

Police and ambulances were called to the scene, when two motorcycles collided on Thursday morning, on a dangerous potholed road, on the outskirts of Takeo. One man, aged 18, was pronounced dead at the scene, whilst the other, aged 54, who was wearing a motorcycle helmet, sustained minor injuries. Both men were commuting, to work, along an unlit road, when the collision occurred. Records illustrate this is the 99th fatal accident to occur, in three months, on this stretch of road between Takeo and Phnom Penh.

These examples serve only to illustrate the explicit contrast that can occur between two stories, when PPMs are adopted. One story, formed using 51 words, is devoid of PPMs, and another, constructed using 86 words, includes 5 PPMs. 35 words are used to construct the PPMs, which in turn, transforms the story.

Findings

 

 

Discussion

If column inches count in the media environment, then some public health thematic areas appear to capture more newspaper attention than others.  Why this happens, is still unknown.  In this respect, Elderly Health, Smoking and Alcohol appeared to be the least demonstrable out of six.  The Cambodia Daily contributed no column inches to news pertaining to Elderly Health across 2014-15, whilst The Phnom Penh Post contributed 1356 words.  Given the nature, knowledge and impact associated with smoking, both newspapers managed to communicate all of their public facing content in no more than 2500 words each.

There is a view that PPMs provide a balance to a thematic story, especially when the subject matter lends itself to preventable public health outcomes.  Reporting stories that are salient to public health, using only naked facts, invariably denies the reader of critical information that could help improve health and health literacy.  In this regard, an important relationship exists between the volume of stories, the volume of words used to construct a published story, and the volume of words used to construct PPMs that are adopted within it.  As a result, the research found that in all thematic areas, distinct contrasts existed in relation to the inclusion of PPMs.  With the exception of Elderly Health, no thematic subject areas dedicated more than 10% of its article word count to PPMs, with the majority falling short of 5%.

From the published articles that were subject to audit, it was clear that the nature of the journalism employed carried a distinct style.  It was found that significant and compelling opportunities, from which increased intervention and advocacy could have been used and communicated to the reader were absent.  In this sense significant opportunities appear to have been lost.

It is the authors’ observation that the journalism under audit, carried with it a simplistic view of what a theory of change involves.  The idea of pointing out social problems and awaiting external reform, seems a weak approach to a subject matter that exists in an environment whose population, poverty and burden of disease is well documented.

The authors suggest that an improved and positive theory of change be included as and adopted as a key element of quality assurance amongst journalists reporting on public health issues.  This approach could help fully engage the reader with information, evidence and a scope of opportunity, which can help in numerous ways, least of all, in ways that hold the subject matter to account.  This style of journalism can be achieved without necessarily drifting into the territory of campaigning or lobbying.

 

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The full article, containing detailed analysis of each subject area is available here:  https://goo.gl/pMnPGp

 

Authors:

Philip J. GOVER is the Director of Health Squared (UK).   Graduate from Durham University Business School (UK), with an MA (Business Enterprise Management).  Additional academic studies include an MPH (Public Health) from the University of Northumbria (UK), and a BA Hons’ in Community Development from Durham University. He is a Fellow of the Royal Society for Public Health and a Fellow of the Chartered Management Institute. He has worked in developing countries in East Africa, South East Asia and various youth settings across Europe. Following 3 years’ involvement with Northumbria University Sustainable Cities Institute, he spent 12 years working as a Senior Public Health Manager with the UK NHS. Philip is a Founding Member of Health Squared, a UK Social Enterprise and Public Health Consultancy. Philip can be reached via phil.gover@healthsquared.org.

G.J. Daan AALDERS, the former director of Media Matters, graduated from VU University Amsterdam with an MSc (Political Science). He has over 8 years’ experience working in the media sector for a range of large clients across Europe and the US and is the founder of Media Matters International, a Hong Kong based research agency that provides a wide range of media services with a particular focus on Asia. In 2011, he started operations with Media Matters International in Cambodia, providing a range of clients across Europe and Asia with daily press reviews and strategic analytic media insights. Using a unique database developed for advanced analysis, Media Matters analysts have translated and analysed over 25,000 newspaper articles from Khmer and English language newspapers in Cambodia. Daan can be reached via daan@mediamatters.asia

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Latinx Who Reside in the U.S. and Availability of Accessible Health Care Resources

Resolving disparities in access to health care suffered from Latinx who reside in the U.S. includes the ability to understand the barriers created as a consequence of limited acculturation which is further compounded by social determinant of health indicators such as living situation, education, and access to social capital

By Karen Mancera-Cuevas MS, MPH, CHES

Senior Project Manager at Northwestern University, Feinberg School of Medicine, Chicago USA

Latinx Who Reside in the U.S. and Availability of Accessible Health Care Resources

 

Access to care is a challenge for many individuals from Latin American nations who reside in the United States. Compounding factors include limited financial resources to obtain care, language difficulty, and insurance restrictions due to immigration status. Because of such realities, public health morbidity and mortality outcomes are highly influenced by such social determinants of health.

Statistics from the Pew Hispanic Fund 1 demonstrate that a significant proportion of the Latinx population represent lower socioeconomic strata and are underinsured (25% of Latinx lack health insurance). More than 1/3 of Latinx adults who are neither citizens nor permanent residents have no usual health care provider 2. Additionally, more than 41% of non-citizen Latinx seek primary health care services through safety net health centers 2. The representative population also has fewer physician visits and lower health expenditures 3.

In order to resolve health care access issues, at least for individuals of Mexican descent, many travel to Mexico for health care services and treatment 4 due to primarily health insurance reasons that preclude access to even regular preventive care 5. Understanding the influence of culturally-congruent care is also significant and is a contributing factor as to why many Latinx seek services in their countries of origin 6. Such individuals may also perceive a lack of quality health care in the U.S., which fosters the need to return to the respective Latin American country of origin 7.

Factors such as acculturation also potentially effect health seeking behaviors in the targeted population as studies have found that individuals with lower levels of acculturation perceived greater discrimination, lower quality of health treatment, and greater challenges understanding written information about their medical condition 8.  A study 9 revealed that having health insurance and high-quality health care are essential to eliminate access gaps in the health care.

A great opportunity to reduce the gap of access to care services is then by further exploring the impact of immigration reform elicited by efforts of public health professionals who can also address health disparities encountered by the Latinx population nationwide. There is ongoing awareness to address the multitude of barriers to improve availability of health care resources to Latinx recent immigrants. Ultimately resolving these health care disparities in the future includes the ability to understand the barriers created as a consequence of limited acculturation which is further compounded by social determinant of health indicators such as living situation, education, and access to social capital.

 

References

  1. http://www.pewresearch.org/fact-tank/2014/09/26/higher-share-of-hispanic-immigrants-than-u-s-born-lack-health-insurance/ retrieved November 23, 2017.
  2. http://www.pewhispanic.org/2009/09/25/hispanics-health-insurance-and-health-care-access/ retrieved November 23, 2017.
  3. Collins, S. C., Hall, A., & Heuhaus, C., 1999. U.S. minority health: A chartbook. New York: Commonwealth Fund.
  4. Wallace, S.P., Mendez-Luck, C., and Castaneda, X., 2009. Heading south: why Mexican immigrants in California seek health services in Mexico. Medical Care, 47 (6), 662-669
  5. Byrd, T.L. and Law, J.G., 2009. Cross-border utilization of health care services by United States residents living near the Mexican border. Pan American Journal of Public Health, 26 (2), 95-100.
  6. Horton, S. and Cole, S., 2011. Medical returns: seeking health care in Mexico. Social Science & Medicine, 72, 1846-1852.
  7. Rodriguez, M.A., Bustamante, A.V., and Ang, A., 2009. Perceived quality of care, receipt of preventive care, and usual source of health care among undocumented and other Latinos. Journal of General Internal Medicine, 24 (3), 508-513.
  8. Becerra, D., Androff, D., Messing, J., Castillo, J & Cimino, A. 2015 Linguistic Acculturation and Perceptions of Quality, Access, and Discrimination in Health Care Among Latinos in the United States, Social Work in Health Care 54(2).
  9. DeJesus, M & Xiao, C., 2013. Cross-border health care utilization among the Hispanic population in the United States: implications for closing the health care access gap., Ethnicity & Health, 18 (3), 297-314.

 

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The Global Rise of Antibiotic Resistance

The authors turn the spotlight on the root causes of the rise of antibiotic resistance worldwide at a time when a global shortage of antibiotics has been reported by the WHO. Relevantly, the article emphasizes some solutions and calls on philanthropies, non-government organizations, regional institutions, states, and the private sector to work together and defeat the global threat posed by superbugs

By Taye T. Balcha, MD, PhD, MPH

Director of Armauer Hansen Research Institute in Addis Ababa, Ethiopia

Donna A. Patterson, PhD

Director of Africana Studies and Associate Professor of History at Delaware State University, USA

The Global Rise of Antibiotic Resistance

 

In fall 2017, WHO released a report about a global shortage of antibiotics. This crisis has emerged simultaneously with a global rise in antibiotic resistance. Antibiotic resistance is a growing public health threat. Much of this antibiotic resistance is human-made. Shortages of antibiotics led to superbugs and are often caused by the overprescribing antibiotics, improperly taking prescribed antibiotics, and consuming substandard medicines as well as the extensive use of antibiotics in agriculture.

The over-prescription of drugs, improper consumption, parallel drug markets, and rampant antibiotic use all drive the growing global threat posed by antibiotic resistance. These factors are interrelated in different ways. For example, underdeveloped diagnostic facilities combined with overzealous prescription of antibiotics have led to increasing empirical treatment of infections. Responding to pressure from patients, doctors sometimes prescribe antibiotics for viral conditions despite their non-efficacy for viral infections. In certain settings, antibiotics are also used as long-term anti-malarial prophylaxes. This excessive and at times inappropriate use of antibiotics encourages some bacteria to adapt to the condition. Eventually, the bacteria fail to respond at all to the specific antibiotic or even others. The widespread use of antibiotics creates a critical mass of people with resistance to certain antibiotic classes.

It is also not uncommon for pharmaceutical consumers either—knowingly or unknowingly—to fail to take the fully recommended regimen of antibiotics. This self-medication frequently leads to under-consumption due usually to perception of improvement or cure before completing a full course of treatment. Under-use of antibiotics promotes bacterial mutations that contribute to antibiotic resistance.

At the same time, drugs are also sold in extralegal pharmaceutical markets, on the street, or in other undesignated spaces. Vendors selling these drugs are not trained in pharmacology and may or may not know the correct dosage to prescribe. Further, a growing percentage of street drugs are substandard or even counterfeit. At the household level, it is mostly impossible to regulate and test the active ingredients of these drugs prior to consumption. Some drugs purchased in these parallel informal networks contain little to none of the active ingredients.

In some cases, the problem transcends the boundaries of the health sector itself. In the United States (US), for instance, up to 80% of animals including chicken, cows, and pigs are given antibiotics. Therefore, antibiotics are regularly used in animal feed and this fuels the emergence of antibiotic resistance.

If these unbridled trends continue, we may certainly run out of antibiotics. In particular, several countries including India and South Africa have reported tuberculosis superbugs resistant to virtually the entire existing antibiotic arsenal.

Given the slow-moving research and development in antibiotics, this report is alarming. Similarly, outbreaks of sexually transmitted infections that cannot be cured with the available medicines have been reported in the US and other countries.

Currently, global fatality attributed to antibiotic resistance is estimated at 700,000 a year. With doctors increasingly running out of weapons to deploy, this toll could climb to 10 million a year by 2050. This fast spreading threat to humankind deserves immediate interventions at each layer of the health system. We recognize the heightened effort to combat this threat at WHO and other multilateral agencies. Due to the urgency of the threat, our response should be global, comprehensive, and match the threat level. Philanthropies, non-government organizations, regional institutions, states, and the private sector should work together to defeat the global threat posed by superbugs.

We recommend the following solutions:

  1. WHO should encourage countries to implement the Global Action Plan adopted at the 68th World Health Assembly in 2015 to help tackle antimicrobial resistance. It should support nations that conduct regular antibiotics surveillance and take appropriate actions. Diagnostic capabilities including point-of-care identification of resistant types should be in place.
  1. Nations have to scale up their regulation of the importation and distribution of pharmaceutical drugs. Sustained and stringent regulation has to be in place so that national borders are more impenetrable to the movement of substandard or counterfeit medicines. Countries such as Kenya and South Africa have done good work curbing the influx of substandard and counterfeit medicines.
  1. Nations should implement sustained infection prevention standards in clinical settings and nursing homes. This could intercept spread of resistant strains in high-risk areas and contributes to reduction of incidence.
  1. The inappropriate use of medicines in meat production requires greater intervention. Overzealous use of antibiotics in growing/fattening animals drives obesity and attendant complications. Also equally important, repeated consumer exposure to staple antibiotics is a major source of antibiotic resistance. As a consequence, interventions should cross the boundaries between livestock and human health. Antibiotics use should be greatly reduced in livestock. It should not be given with general feed as a preventative on mega-farms but instead only used in cases of infections posing threats to life.
  1. Research and development streams should be the major focus of intervention. Limited research underway is also largely focused on repurposing available antibiotics rather than developing novel ones. As the rate of emergence of resistance to available antibiotics is presently unequaled by new discoveries, wider-scale, accelerated efforts are needed. Development of new antibiotics should mainly be enhanced for microbes that currently lost efficacious medicines to resistance.

 

 

 

 

 

 

 

 

Repealing NV Provisions under TRIPS

Non-violation provisions allow a WTO member country to convene another member country before the WTO Dispute Settlement Body on allegations of loss of an expected benefit because of that country’s action, even if  such action does not constitute violation of a WTO agreement. Developing countries are wary of these provisions and the moratorium on their use under TRIPS is up for debate at the WTO Ministerial Conference in Buenos Aires on 10-13 December 2017

By Daniele Dionisio*

Head of the research project PEAH – Policies for Equitable Access to Health

 Repealing Non-Violation Provisions under TRIPS

 

Non-violation (hereinafter NV) provisions based on actions that do not conflict with World Trade Organization (WTO) agreements are measures provided under Article XXIII, subparagraph 1(b), of the General Agreement on Tariffs and Trade 1994 (GATT) and Article XXIII of the General Agreement on Trade in Services 1995 (GATS), and regulated under Article 26 of the WTO Dispute Settlement Understanding (DSU).

NV provisions exist in many bilateral trade agreements also involving developed country members, such as in the Australia-United States Free Trade Agreement (AUSFTA) Article 21.2 (c).

NV provisions imply that WTO member countries are allowed to take another member country to the WTO Dispute Settlement Body on allegations of loss of an expected benefit because of that country’s action, even if  such action does not constitute violation of a WTO agreement. These disputes are called NV complaints or claims.

While NV complaints are intended to help preserve the balance of profits struck during deals, for the time being WTO members have agreed not to initiate them under the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS). According to TRIPS Article 64.2, this moratorium was to last for the first five years of the WTO, but has been extended since then from one WTO ministerial conference to the next.

As a follow-up to instructions to the TRIPS Council laid down in paragraph 11.1 of the 2001 Doha Decision on Implementation-Related Issues and Concerns, most WTO members at the 2003 WTO Ministerial Conference suggested repealing the NV provisions in TRIPS, or extending the moratorium. Unfortunately, no consensus was reached at that time, nor did it arise from TRIPS Council discussions to what extent and how these complaints could be incorporated into the WTO’s dispute settlement procedures.

Under these circumstances, a decision taken at the 10th Ministerial Conference in 2015 tasked the TRIPS Council with non-stop debating the issue and releasing a recommendation for the 11th WTO Ministerial Conference  to take place in Buenos Aires, Argentina, on 10-13 December  2017.

Relevantly, the October 2017 meeting of the TRIPS Council fell short of consensus whether to lift or indefinitely prolong the moratorium. As such, the Council would have to reconvene to try to reach an agreement and submit recommendation to the General Council meeting (scheduled for 30 November-1 December), and through it to the 11th Ministerial Conference.

Ultimately, it will be up to the Ministerial Conference to tackle these questions at a time when developing countries are wary of NV provisions. Meanwhile, some developed countries (including Australia, Canada, the EU and New Zealand) would like to see the moratorium renewed, while others, namely the Switzerland and the United States, agree that the NV clause should be allowed in TRIPS to discourage members from getting around their commitments.

This context adds to the awareness that NV provisions are a bone of contention. As a tool backed by the developed countries, they are feared to put unpredictability and precariousness in international trade law, and serve ‘behind doors’ cross-retaliation lobbying, i.e., by threatening a dispute in one trade area to achieve a gain in a different one.

Jeopardizing the developing countries

WTO developing members would be put at risk should NV provisions be allowed in the TRIPS agreement. As a result, these countries might face pressures to reverse already enacted policies or measures under the threat of NV claims.

NV claims could be used to threaten developing member countries’ use of flexibilities laid down in the TRIPS agreement. As regards access to medicines, the implementation of TRIPS flexibilities by these countries under Articles 30 or 31 (i.e., to grant compulsory licenses) could be charged with keeping patent owners from their legitimate or reasonable expectations. Inherently, no wonder should developed member countries claim that price cuttings of medicines under compulsory licenses deprive them of foreseen patent protection benefits.

With respect to medicines, many other forms of government regulation could be argued not to conflict with the TRIPS agreement, yet to make pointless or erode the expectations of the patent owners.

High risk sectors include tariffs on medicines, as would be the case should a country that has agreed to reduce tariffs on an imported product later subsidize home manufacturing of the same medicine. A NV complaint against this country would be allowed to re-establish the conditions of competition in the original transaction.

What’s more, the sectors relevant to packaging and labelling requirements, and to intellectual property (IP) protection enforcement measures, may also result as risk target areas, since they might affect the patent holders’ access to the market of medicines.

Under these perspectives, it would make it easier for a claim to be lodged against a WTO member for nullifying or eroding benefits by applying IP protection rules or packaging and labelling models that, despite full alignment with TRIPS requirements, are deemed to be insufficiently stringent or fraudulent.

At risk there would even be an amendment to the TRIPS Agreement  (new Article 31bis gone into effect on 23 January 2017) that brings a solution to Paragraph 6 of the 2001 Doha Declaration on TRIPS and Public Health, and allows countries manufacturing generic medicines under compulsory license to export all of the medicines to least-developed countries lacking manufacturing capabilities.

Should NV provisions be allowed in TRIPS, they  would likely act as a boost for complaints against WTO member countries using the amendment on the grounds of a loss of expected benefit to the patent holders.

Getting rid of NV provisions under TRIPS

Taken together, the non-transparent dynamics bound up with NV provisions compound fear that their allowance under TRIPS, or the renewal of their moratorium (as an alleged tool of cross retaliation), would be something that ultimately backs the developed economies rather than making headway on the right to health in resource-limited countries.

It is therefore a matter of equity that NV provisions be repealed under TRIPS.

The questions highlighted here link trade and health priorities together as key issues for non-discriminatory solutions at the upcoming WTO Ministerial Conference in Buenos Aires. These should align with the WTO’s principles of non-discriminatory treatment by and among members, improved public welfare, and commitment to transparency.

In this connection, WTO’s lifting of NV provisions under TRIPS would mean a rejection of ambiguous positions while helping oppose the drive of international trade for ever more unbearable IP protection rules.

———————–

* Daniele Dionisio is a member of the European Parliament Working Group on Innovation, Access to Medicines and Poverty-Related Diseases. Former director of the Infectious Disease Division at the Pistoia City Hospital (Italy), Dionisio is Head of the research project PEAH – Policies for Equitable Access to Health 

d.dionisio@tiscali.it http://www.peah.it/ https://twitter.com/DanieleDionisio https://www.linkedin.com/in/daniele-dionisio-67032053

 

 

 

 

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Medical Ethics and Social Media in Pakistan

...Still, the fact that doctors hold power over their patients is indisputable. One of the fundamental duty/responsibility of governments, medical boards and hospital administrations in this regard is/should be to ensure that rules are put into place in order to diminish the probability of any abuse of this power...

...there are serious institutional questions that need to be addressed here and patient-doctor interaction is more complicated than we would like to believe...

...We need to develop a policy framework within which the various facets of patient-doctor relationship are analysed and which forms the basis for nationwide guidelines that help doctors to understand their roles and responsibility better in their social media interactions...

 By Muhammad Usman Khan*

WFP’s Technical Consultant to Planning and Development Department

Medical Ethics and Social Media in Pakistan

 

In the recent fiasco a doctor has added a patient on Facebook. The patient was the famed two time Oscar winner Sharmeen Obaid Chinoy’s sister. Sharmeen took to twitter bemoaning lack of boundaries in Pakistan and lodged a complaint against the doctor who was subsequently suspended. She asserted that the doctor added her sister on Facebook after a private check up and went on to comment on her pictures. The matter has been dissected from all ends of ideological spectrum and I do not seek to address the validity of any opinion. It does however beg the question: what are the institutional mechanisms and policy frameworks in Pakistan that aim to address these issues?

The field of medical ethics guides us in the process and helps untangle a lot of questions in this regard. However, it is important to remember that in our society being friends with your doctor is not unheard of and is by and large not viewed as something problematic. The potential adverse outcomes associated with patient-doctor friendship are not obvious to most people in Pakistan.

At the same time, as adults, we understand that the word ‘friend’ as has been applied to Facebook has a virtual implication that does not automatically spill into our lives and does not immediately hold us accountable against some perennial conception of friendship. We do not consider Facebook friendship requests with the same degree of seriousness as we do real life friendship. We should also be cognizant of the fact that our view of privacy does not translate onto the virtual world as seamlessly as some of us think it should. Nonetheless, when you send someone a friend request, it is reasonable to assume that you desire to stay in touch with them. Whether this translates into a friendship is not clear. For the sake of argument let’s suppose that it does. What are the pitfalls of such an association?

American Medical Associations observation from 1847 rings true even today:

The natural anxiety (of a physician), the solicitude which he experiences at the sickness…..of anyone  who is rendered dear to him, tends to obscure his judgement, and produce timidity, and irresolution in his practice.

This is not to say that a doctor does not experience anxiety at the misery of patients with whom he has no personal relationship. Rather, it is the quantum of the anxiety that is under consideration here. Under normal circumstances where the patients is not a relation or a friend, doctors are trained to maintain a sense of calm that allows them to dispense their duties adequately and in line with their fiduciary responsibility.

A physician, then, is to maintain the intricate balance between not developing a relationship outside of the professional setting and ensuring a professional and friendly disposition during his/her interactions with the patients. An overlap in these two relationships is unavoidable under certain circumstances. The token village doctor can’t escape this concurrence. This seemingly simple bifurcation can take various iterations given the subjective nature of interaction between patient and doctor. Doctors are barely trained to navigate this murky domain and little to no professional guidance is available from the institutions (hospitals, ministries, medical boards) to deal with such scenarios. The limits to this relationship are then set by the doctor, by the patient, by them both or neither.

A doctor may become overly invested in a patient who is a friend, leading to over investigation and unfair distribution of time. Alternatively, the patient and doctor may not discuss areas of medical import because of their friendship. This is more likely to happen when the problem is related to psychological or sexual domains.

If the boundaries of the relationship are delineated too close to the impersonal end of the spectrum, a doctor would not give appropriate attention to the patient.

What then is the role of social media?

The field of medical ethics tells doctors to maintain confidentiality, security and boundaries.  On one hand, social media can provide information to patients that allows them to make decision about their care providers and engage with them virtually so as to break the ice. But at the same time, it allows for enough information to move in either direction so as to have negative psycho-social implications. Similarly doctors can find out more about their patients through social media which can be useful in certain healthcare settings but can result in a breach of trust.

Pakistan Medical and Dental Council’s (PMDC) code of ethics is outdated in its details and needs serious upgradation on multiple fronts. It offers no way forward in terms of doctor-patient relationship and their interactions over social media. International medical bodies are more helpful on this front. UK’s General Medical Council (GMC)’s guidelines on the matter do offer some insights and continue to guide doctors to err on the side of caution. In terms of the penalty GMC states that serious or persistent failure to abide by the rules will put their registration at risk. What constitutes as serious and persistent needs to be quantified as well in Pakistan’s local context. The crux of the matter is that actions by the doctor that can be constituted as failure to perform the duties of a fiduciary on social media, be it breach of confidentiality or causing psychosocial damage, is contingent upon inappropriate online interaction. In a lot of ways, declining a friend request precludes the possibility of such interaction. The act of adding a patient on Facebook on its own, however, reflects a huge potential for the breach of the fiduciary duty. More information is needed to actually determine whether this responsibility was breached in the current case.

A doctor needs to be deeply aware of his/her place in the society and should take pains to ensure that the patient is at ease under all circumstances. The debate in the west by and large has been around the issue of why patients should not add their doctors on Facebook. The converse is not entertained as a real issue given that the idea of personal boundaries in patient-doctor interaction are very well defined and are reinforced within the medical community through various trainings and lawsuits. It is also critical to point out that by and large the western social norms do not stand to contradict these ethical boundaries.

Still, the fact that doctors hold power over their patients is indisputable. One of the fundamental duty/responsibility of governments, medical boards and hospital administrations in this regard is/should be to ensure that rules are put into place in order to diminish the probability of any abuse of this power. However, using presuppositions about power to explain away everything is both disingenuous and convenient. It does not leave room for real inquiry into the dynamics of individual interactions. It doesn’t offer any practical response other than exertion of power in the opposite direction. What we do know is that there are serious institutional questions that need to be addressed here and patient-doctor interaction is more complicated than we would like to believe.

What has been missing from the discourse on the issue so far is what the driving force of any honest intellectual inquiry is i.e. the assertions that we don’t know enough. Ironically it is the only thing we know for sure. Going by Sharmeen’s statements, what the doctor did was both unethical and worthy of bring reprimanded. However, the adequate response is something that is not obvious at all. We need to develop a policy framework within which the various facets of patient-doctor relationship are analysed and which forms the basis for nationwide guidelines that help doctors to understand their roles and responsibility better in their social media interactions. The primary action in this regard is to revisit the PMDC code of ethics and ensure that all medical colleges have the relevant stipulations embedded in their own by-laws and these are enforced and reinforced through adequate trainings and penalties. Only then a culture will emerge where such matters can be talked about in a nuanced manner.

————————————-

*About the author:

https://www.linkedin.com/in/muhammad-usman-khan-3a1034143/

 

 

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